At Yuhua Technology Co., Ltd., Sheyang County, we aim to deliver your products as quickly and safely as possible. Please read our shipping policy to understand how we process and ship your orders.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
- You will receive an email notification when your order has been dispatched.
2. Shipping Methods
We offer standard shipping options. The shipping method and time frame will vary depending on your location:
- Domestic Shipping (within the country):
- Estimated delivery time: 5–10 business days after processing.
- International Shipping:
- Estimated delivery time: 10–20 business days after processing.
- Delivery times may vary based on the destination country, customs processing, and local postal services.
3. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The exact shipping fee will be displayed at checkout before you confirm your purchase.
We may offer Free Shipping promotions on orders above a certain amount. Free shipping offers will be clearly indicated during checkout.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to monitor your package’s progress through the shipping carrier’s website.
5. International Shipping & Customs Duties
- For international shipments, customs duties, taxes, and fees may apply depending on the destination country’s regulations. These additional costs are the responsibility of the customer and are not included in the shipping fee.
- We recommend checking with your local customs office for more information on potential customs fees.
6. Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.
- Shipping is available in most regions worldwide, but please note that some countries may have shipping restrictions, which can delay or prevent delivery.
7. Undeliverable Packages
If a package is undeliverable due to an incorrect address provided by the customer, it will be returned to us. We will notify you once we receive the returned package, and we will ask you to pay for the additional shipping charges for re-delivery.
8. Damaged or Lost Shipments
- If your order arrives damaged, please contact us immediately at dafve@yuhuatech.space with your order number and photos of the damaged item.
- If your order is lost during transit, please notify us right away. We will assist you in filing a claim with the shipping carrier.
9. Contact Us
If you have any questions or concerns regarding your shipment, please do not hesitate to contact us:
Yuhua Technology Co., Ltd.
Address: No. 221, Building S1, Yue Plaza, Economic Development Zone, Sheyang County
Email: dafve@yuhuatech.space